Offre publiée le 30/11/2019 Shanghai



  • End users/computers support. Provide professional and timely service.
  • Servers support (Domain server, File server, K3 server, Backup system, etc.). Keep equipment running stably, quarter maintenance and annual contract review. Be responsible OS and hardware health, warranty review
  • Network support – Wan, Lan, and VPN support. Troubleshooting system and network problems, diagnosing and solving hardware or software faults.
  • PABX support/printer support. Keep equipment running stably and optimize.
  • CATV system. Keep equipment running stably and optimize. Setup relate access authority as requirement.
  • ICCard system. Provide relate IT support. Work with Maintenance and HR to keep the system running stably. JP, SOP. Design, develop, implement and coordinate systems, policies and procedures.
  • IT improvement. Relate IT system improvement ideas.


Required experience


  • 3+ years of helpdesk experience.
  • Experience with Windows Server administration and troubleshooting
  • Good in English writing and speaking